knowledge basehttp://www.vandamme.com/feeds/blogs/kb.aspxSQL Script to detect invalid products in iMIS member type tablehttp://www.vandamme.com/blog.aspx?id=1568 <p>iMIS does not have referential integrity between the member type table and the products table. We have recentely come across a number of iMIS implementations where products are listed on the member type table but have been deleted. This will</p> VanDamme AssociatesWed, 14 May 2008 14:45:06 GMTIncorrect Mail or Bill prefrences causing Customer Portfolio shutdown or iBO issueshttp://www.vandamme.com/blog.aspx?id=1566 <p>iMIS customer portfolio issues are often caused by incorrect setting of preferred mail or preferred bill address indicators. In particular an addreess may be designated as the preferred address indicator in the name table (Name.MAILADDRESSNUM or Name.BILLADDRESSNUM) but the preferred</p> VanDamme AssociatesWed, 14 May 2008 14:43:52 GMTDetecting and Fixing iMIS records with duplicate address purposeshttp://www.vandamme.com/blog.aspx?id=1564 <p>Ever see a record in iMIS with multiple tabs for the same address purpose. This query will detect records that have more than one address with the same address purpose SELECT ID, PURPOSE, Duplicates=count( ) FROM Name_Address GROUP BY ID,</p> VanDamme AssociatesWed, 14 May 2008 14:41:56 GMTScript to detect invalid prefixes in iMIS recordshttp://www.vandamme.com/blog.aspx?id=1562 <p>The iMIS Business Objects (iBOs) often malfunction when invalid data is present within the iMIS database. How does this invalid information get in there in the first place? Typically this issue is a result of something being missed during a</p> VanDamme AssociatesWed, 14 May 2008 14:41:09 GMTInsert missing iMIS UDT records for user defined tableshttp://www.vandamme.com/blog.aspx?id=1560 <p>When iMIS user defined tables (UDTs) are marked as 'Always Create' there should be a corresponding record in the UDT for every record in the Name table. Unfortunately, this can get our of sync pretty easily. The most common reasons</p> VanDamme AssociatesWed, 14 May 2008 14:40:33 GMTLocate subscription records that references non-existent products in iMIShttp://www.vandamme.com/blog.aspx?id=1558 <p>We had a situation last week week where VanGo was not able to process an online dues payment. We traced the issue to a product on the iMIS subscription table that did not exist in the iMIS product table. Unfortunately</p> VanDamme AssociatesWed, 14 May 2008 14:38:36 GMTDetect customer or dues setup reference to invalid or non-existant products in iMIShttp://www.vandamme.com/blog.aspx?id=1556 <p>&#160;iMIS will let a user delete products from the Products table even if that product is referenced in the customer types setup. &#160; This will cause issues with the Dues processing in back end iMIS, iMIS Business Objects (iBOs), VanGo</p> VanDamme AssociatesWed, 14 May 2008 14:36:45 GMTFinding substring codes that are used in iMIS general lookup validation tableshttp://www.vandamme.com/blog.aspx?id=1550 <p>iMIS has the ability to have a long string field that contains multiple values (driven from a general lookup validation table).&#160; One good rule for these codes is that no code value in a particular table is a substring of</p> Amy ButtonWed, 14 May 2008 13:57:01 GMTCreating a Master Product for iMIS 15 Public Viewhttp://www.vandamme.com/blog.aspx?id=1526 <p> In iMIS 15 you can set up a master product (like 'Conference 2008 Tshirt') and tie that product to multiple product codes with various attributes (like Size, Color) so that your members only see</p> Sig VanDammeFri, 02 May 2008 10:51:25 GMTApplying Standard Tax to iMIS 15 Web View Ordershttp://www.vandamme.com/blog.aspx?id=1522 <p>In iMIS15, the logic for &quot;standard&quot; tax (that is, tax based on the state or city) for web view orders is applied based on the settings in Orders &gt; Set up module &gt; Web, as follows If the &quot;Use customer's</p> Sig VanDammeFri, 02 May 2008 10:42:11 GMT